Plas Heli – Bridge, Shore Contacts, Coaches & Volunteers
A concise operational overview for event personnel. For full details, see the linked articles below.
1. Essential Documents
Before the event begins, ensure you have:
- Event Safety Management Plan
- List of competitors
- Radio channel plan
- Contact numbers for ESO, Duty Manager, Bridge Lead
2. Key Contacts
- Event Safety Officer (ESO) – leads medical & emergency response
- Duty Manager – coordinates shore operations
- Bridge Lead – manages VHF monitoring & logging
- Event Medic – first point of medical assessment
3. Medical Response – Quick Overview
Initial Assessment
- Safety Boat assesses casualty
- Contact Event Medic for direction
- Medic decides landing point:
- First Aid Landing Point
- Emergency Landing Point (for significant injuries)
Significant Injury
If casualty is not walking, has a serious injury, or an ambulance is requested:
Casualty must be taken to the Emergency Landing Point.
Ambulance Arrival Point
- Roundabout entrance to the quayside
- what3words: ///slices.booms.fruity
Safety Boat Landing Point
- Hammerhead berth
- what3words: ///copes.regretted.cadet
4. Emergency Calls
Who calls 999?
- ESO only, unless life is in grave and imminent danger.
“An emergency call can be made by personnel on the water, if they deem that life is in grave and imminent danger…”
If a safety boat calls 999 directly, they must inform the ESO immediately.
5. Medical Centres
Main Hospital (Emergency Department)
- Ysbyty Gwynedd, Bangor
- what3words: ///collect.golden.slipping
Minor Injuries Unit (MIU)
- Bryn Beryl Hospital, Pwllheli
- what3words: ///humans.measuring.clinked
Event personnel should be assessed by the Event Medic first.
6. Communications Overview
Bridge
- Monitors all VHF channels
- Logs incidents
- Supports Duty Manager & ESO
- Coordinates afloat ↔ ashore communication
Radio Protocol
- Short, clear messages
- Plain language
- Identify yourself
- Emergency phrase: PRIORITY MESSAGE
- Log significant messages
7. Landing Points (Summary)
| Purpose | Location | what3words |
|---|---|---|
| Ambulance Arrival | Quayside roundabout | ///slices.booms.fruity |
| Safety Boat Landing | Hammerhead berth | ///copes.regretted.cadet |
| Emergency Landing Point | As marked on site plan | (use site plan reference) |
| First Aid Landing Point | As marked on site plan | (use site plan reference) |
8. Quick Links to Full Articles
- Event Medical & Emergency Landing Procedures
- Bridge Protocols
- Volunteer Briefing Sheet
- Bridge & Communications Quick Reference Card
- Lost Children & Vulnerable Adults Procedure
- Safety Boat Procedures (when created)
9. Site Access Codes (Bridge Responsibility)
The Bridge holds all current site access codes, including:
- compound gates
- pontoon access gate
- emergency landing point access
- building access points used during events
This ensures the Bridge can support:
- safety boat casualty landings
- ambulance arrival coordination
- ESO and Duty Manager access
- controlled movement during incidents
- rapid response to locked‑gate situations
Volunteers must not share access codes unless authorised by the Duty Manager or ESO.
10. Quick Reminders
- People first, equipment second
- ESO leads medical response
- Bridge maintains radio watch
- Log everything significant
- Use PRIORITY MESSAGE for emergencies
- Know your landing points
- Stay calm, communicate clearly
Cymraeg 












