Plas Heli

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Fair and Acceptable Usage Policy - Services at Plas Heli

Version 2 dated 11th February 2023

Introduction

A 'fair use policy' (FUP) is a set of rules applied by the owner or service provider that restricts the ways in which the service and system may be used and sets guidelines as to how it should be used.

This policy is provided to set out in a clear and unambiguous manner what is provided and what is expected of the users of those services. It defines what sanctions will be applied if an user breaks the FUP. Compliance with this policy will be measured by regular audits.

Usage which is continually excessive is unfair on the provider, and affects other users enjoyment of the services. Also, it is not consistent with the usage typically expected and is inconsistant with the standard charge applied.

Excessive use will lead to additional charges or suspension, and this is enforced directly, without legal proceedings.

Author & contact details

If a customer would like to raise any queries with us in relation to the information we may hold, they can contact us by writing to:

Chairman
Plas Heli Cyf
Glan Y Don
Pwllheli
Gwynedd LL53 5YT

or by email

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Gwybodaeth Cyswllt

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Arlwyo a Bar:       01758 614 442
(dim ond ymholiadau arlwyo i'r rhif ffôn yma os gwelwch yn dda).

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Defnyddiwch y ddolen briodol o'r tudalen 'Cysylltwch a Ni' .

Plas Heli Cyf Glany Don, Pwllheli, Gwynedd LL53 5YT

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Rhif TAW: GB 164061430